• This is Miskeeto Bytes, a blog about user experience strategy, usability, interaction design, and being big enough to change the world.

One Less Flight

A Miskeeto byte from Robert Hoekman, Jr. Posted on | No Comments

The backstory behind One Less Flight, the newest Miskeeto Byte.

Usability Bytes #3: Fill the blank slate

A Miskeeto byte from Robert Hoekman, Jr. Posted on | No Comments

Usability Bytes is series of single-feature, single-takeaway usability critiques of user-submitted sites, posted every Friday. In today’s podcast, Toggle.com, submitted by Corey S, I take a look at the problem of blank slates and how to deal with them.

Designers do it in groups

A Miskeeto byte from Robert Hoekman, Jr. Posted on | 2 Comments

The people on my client’s team are smart and engaged, but they’re nowhere near doing their best work. They’re not taking advantage of each other’s ideas and passions. They’re not having any fun. Why? Because they don’t design together.

Missing in action: Usability Bytes podcasts

A Miskeeto byte from Robert Hoekman, Jr. Posted on | No Comments

Sometimes things go wrong. This week, that thing is the app we use to produce Usability Bytes podcasts.

Solving the real problem

A Miskeeto byte from Robert Hoekman, Jr. Posted on | 2 Comments

Almost every time I walk into a FedEx shipping location, I do something wrong, despite that helping me do things right would be so easy. Go ahead — keep your arbitrary rules. Just make sure I can use your service without learning them.