Usability evaluation
In addition to holistic user experience strategy development, we also perform separate usability evaluations.
Pricing
$1,450 for a review of a single feature
$8,250 for a review of a website or application
$12,200 for a review of a website or application + three competitors
Socially-conscious projects receive a 10% discount. For commercial projects, 10% of our fee goes to charity. Learn more »
What we do
In addition to an independent expert review of the usability of your designs—whether an existing site, wireframes, artwork, or something else—we also run rapid usability tests using a variety of web services and tools to both validate our findings and gain deeper insights from real users, and we collect and analyze site metrics.
Through this process, we evaluate:
- what’s being communicated and why
- task flows
- terminology
- visual design
- structure
- error handling
- and so on
We make notes and collect testing results on the current design, and looks for ways to:
- simplify task flows
- make valuable information easier to find
- encourage users to take action
- drive conversions
- build your community and form meaningful relationships
- make interactions more understandable
- reduce clutter
- prevent and detect errors
- minimize copy
- reduce the cognitive load
- and so on
When this is done, we schedule a conference call with your team to go over our findings and recommendations. We also summarize the information (including design criteria to guide your future design decisions) in a concise and readable format—often a slide deck or a short, written report.
Scheduling
Reviews can generally be completed within a couple of weeks, if not sooner. Please note that some data collection may be required prior to start; this may include the addition of Google Analytics tracking to your site, allowing time for click tests to be completed, and so on.
Contact us to get started »