User experience strategy
Miskeeto can help you deliver a top-notch user experience for your customers, stand out in the market, improve your conversion rates, and even develop new products.
By the end of our collaboration with you, we’ll know more about your business than even you do. We’ll help you decide where to focus your energy, which aspects of your business matter the most to customers and help you stand out, and how to make the move from good to great.
Pricing
$26,000 (plus travel expenses, when applicable)
What we do
We work with you to determine what a site or application should include, shouldn’t include, how it should work, and why. But far beyond that, we help you shape your long-term vision for the experience you’d like to deliver to your customers. This gives you a solid ground from which to base future design decisions and product plans. From defining the problem to fleshing out the feature set, from developing new products to overhauling old ones, Miskeeto makes your website make sense.
Leveraging design principles, patterns and frameworks, research, and our years of experience with human behavior, psychology, usability, and web design, we work iteratively to produce your best user experience strategy.
We work with you on:
- Strategy
- Product ideation
- Design research
- Feature set
- Task flow
- Design criteria
- Information architecture
- Interface design
Want to know more about our approach? See Robert’s blog post, Developing a user experience strategy.
How we do it
To develop your user experience strategy, we do the following:
- Evaluate the usability of your site/product and any competing sites/products
- Interview stakeholders (we travel to your offices)
- Define business and project goals
- Evaluate technical and business constraints
- Define success metrics
- Establish the guiding tenets for your “experience vision”
- Establish design criteria for all designs
- Create sketches, wireframes, and prototypes (when needed)
- Work with your team on implementation considerations
- Communicate the experience vision to the team via training and presentation
- Create documents to help you communicate the vision and our findings throughout your organization
- Communicate and collaborate with you throughout the process
Throughout the process, we work with you directly, in an open and collaborative fashion.
Scheduling
Our strategy engagements can generally begin within a couple of weeks, but please note that delays are possible depending on our current schedule. These engagements typically take about a month (see the pricing information above), but in some instances require more time.